Make Up Lessons
At WestSwim it is important to us that your child does not miss out on a lesson if they are unwell or away on vacation. WestSwim offer unlimited makeup tokens provided that notification of absence has been received via the family portal at least 1 hour prior to the missed lesson.
Makeup tokens are visible for booking once the missed class time has passed, with each token having a 30-day validity period.
Makeup tokens can be booked up to 3 weeks in advance and can be changed or cancelled up to 1 hour prior to class commencement time.
Click here to find our helpful how-to guide detailing the process for marking an absence and booking a makeup token via the family portal.